Below are a few of the most commonly asked questions.
We want to ensure that you have all the information necessary before your purchase and answers are available to you at any time.
Should you have a question you want to ask us directly, please fill out the form below with your question and email, so we can reply to you.
We take our customer service very seriously and want to make sure that you are informed and happy with your product and experience for years to come.
What is your return policy?
The following items can’t be returned or exchanged. Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:Custom or personalized orders.
Bulk supplies- Since all of our leather goods are made to order, we offer exchange or store credit only.
Do You Ship Internationally?
Where does the leather come from?
As a result we are able to create beautiful leather products with no extra seams, cardboard or plastic – which are guaranteed to last you a life time!
If for any reason you notice that the leather breaks or you experience any kind of hardware related issue, Contact Us and our craftsmen will repair it or we will replace it depending on the issue. That’s our lifetime promise!
Is it fair trade ?
Custom Bag ?
Whether you are looking towards equipping your employees with briefcases, or doing a give-away for a graduation, no order is too big or too small.